Shipping policy
Last updated: April 27, 2026
Belunara operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with a reliable and efficient shopping experience (the “Services”). By placing an order with us, you agree to the terms outlined in this Shipping Policy.
Order Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If there is a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you accordingly.
Shipping Time
Once your order has been processed and shipped, the estimated delivery time is:
Estimated delivery time: 30–45 business days
Please note that delivery times are estimates and may vary depending on destination and carrier conditions.
Shipping Fees
Orders over $40 USD qualify for free standard shipping
Orders under $40 USD will be charged standard shipping fees at checkout
Oversized or heavy items are excluded from free shipping and will be calculated separately based on weight and shipping method
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if available), allowing you to monitor your shipment status.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe or is suspected to be lost in transit, please contact us immediately at:
JeremyWilliams3967@hotmail.com
We will assist you in investigating the issue with the shipping carrier and provide a suitable resolution.
Incorrect Address
Please ensure that all shipping information is correct at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
Contact Us
If you have any questions about shipping or your order, please contact us at:
JeremyWilliams3967@hotmail.com
We aim to respond within 24–48 business hours.