Privacy policy
Last updated: March 22, 2026
Belunara operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Belunara is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect or process the following types of personal information:
- Contact details (such as name, address, shipping address, email address)
- Payment information (such as billing details and payment confirmations)
- Account information (such as login credentials and preferences)
- Order and transaction details (such as purchase history, returns, and exchanges)
- Communications (such as messages sent to customer support)
- Device information (such as IP address, browser type, and device identifiers)
- Usage information (such as how you interact with our website)
Personal Information Sources
We may collect personal information from:
- Directly from you when you place an order, contact us, or use our Services
- Automatically through cookies and similar tracking technologies
- From service providers assisting in payment processing, shipping, and analytics
- From third-party partners where permitted by law
How We Use Your Personal Information
We use your personal information to:
- Provide and improve our Services, including processing orders and delivering products
- Manage your account and provide customer support
- Send updates related to orders or account activity
- Personalize your shopping experience
- Conduct marketing and promotional activities (where permitted)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
How We Share Personal Information
We may share your personal information with:
- Shopify and service providers (such as payment processors, logistics providers, and hosting services)
- Business partners for marketing and analytics purposes
- Authorities when required by law or to protect our rights
- Third parties when you request or consent to such sharing
Relationship with Shopify
Our store is hosted by Shopify. Shopify may collect and process your personal information to provide and improve its services. Your information may be shared with Shopify and processed in accordance with Shopify’s own privacy policies.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Security and Retention
We implement reasonable safeguards to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to fulfill our Services and comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Request a copy of your data
- Opt out of certain data processing activities
To exercise any of these rights, please contact us using the details below.
Communications Preferences
You may opt out of receiving marketing emails at any time by using the unsubscribe link included in our emails. Transactional or service-related messages may still be sent.
International Transfers
Your personal information may be transferred to and processed in countries outside your residence. We take appropriate safeguards to ensure your data is protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: